Effective Date: 01/01/2024

Thank you for choosing Hari Dukaan for your indoor plants and gardening accessory needs. Please review our Shipping and Delivery Policy to understand how we handle the shipment of your orders.

1. Order Processing

1.1 Order Fulfillment:

Orders are typically processed within 2-3 business days from the date of purchase. Processing times may vary during peak seasons or promotions.

1.2 Order Confirmation:

Once your order is processed, you will receive an email confirmation with your order details. Please review this confirmation for accuracy and contact us immediately if you notice any discrepancies.

2. Shipping Methods and Costs

2.1 Shipping Options:

We offer several shipping options during the checkout process. The available options, costs, and estimated delivery times will be displayed for your selection.

2.2 Free Shipping:

There is NO Free shipping at all EXCEPT special orders. Special offers are considered as those orders where you reach or exceed the minimum threshold for free shipping.

3. Shipping Destinations

We currently ship within India. If you are located outside these areas, please contact our customer support team at haridukaan@gmail.com to inquire about shipping options.

4. Tracking Your Order

4.1 Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Use this information to track the status and estimated delivery date of your package.

4.2 Delivery Updates:

We may provide periodic updates on the status of your delivery, including any potential delays or issues. You can also check the status of your order by logging into your account on our website.

5. Delivery Times

5.1 Estimated Delivery Times:

Estimated delivery times are provided during the checkout process based on the shipping method selected. Actual delivery times may vary depending on factors such as location, weather, and carrier delays.

6. Customs and Import Duties

Customers are responsible for any customs and import duties that may be incurred. Please check with your local customs office for information on potential duties and fees.

7. Lost or Stolen Packages

If your package is lost or stolen, please contact our customer support team at haridukaan@gmail.com for assistance. We will work with the carrier to resolve the issue.

8. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at haridukaan@gmail.com

Thank you for choosing Hari Dukaan!